PRIVACY POLICY
This is the main privacy policy for Monteiths Restaurant, and describes how we collect personal data from you.
We are the data controller in respect of the data we collect from you and about you.
We are committed to protecting your personal data and keeping it safe and confidential.
Access to your personal data will be limited to our employees and certain third parties who process it on our behalf, we will never sell your personal data or pass it on to a third party for use by them.
We may also use your personal data for any or all of the following purposes:
1.To provide you with a high level of customer service (including helping you with enquiries and bookings) and personalise the service you receive from us.
2.To communicate with you about our offers, promotions, news, upcoming events, new openings, or any other updates, with your consent.
3.To meet our legal obligations and for establishing or defending our legal rights.
4.To compile reports and help us understand and improve our digital applications or marketing activity. We compile reports on our marketing activity such as open rate and click rate on emails.
Information you give us: could include name, email address (personal and/or work), telephone number(s) given to us when you make a booking directly at one of our restaurants, or if you sign up online to receive our newsletter.
We may also have information regarding your visits to our restaurants including date and time of bookings, number of guests, and any special requests made when booking or during the course of your visit.
Information collected from third parties: we may have received your information (name, email address, phone number, date and time of booking) through a third party booking site, such as Open Table. Their individual privacy policies, including how they process your data, are available on their websites and you will always be asked when you book through them about passing your information on to us, and if you want to be added to our mailing list.
DISCLAIMER
The Monteiths website, represents trading company The Compass Group and material relating to information, products and services (or to third party information, products and services), is provided ‘as is’ without any representation or endorsement made and without warranty of any kind whether express or implied, including but not limited to the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy.
We do not warrant that the functions contained in the material contained in this site will be uninterrupted or error free, that defects will be corrected, or that this site or the server that make it available are free of viruses or represent the full functionality, accuracy, reliability of the materials.
In no event will the company be liable for any loss or damage, directly/indirectly, at site 61 High Street, EH1 1SR or from interaction within our online presence. This includes external contractors, suppliers, customers, employees and anyone notable out with. This includes without limitation, direct or indirect, consequential loss or damage of belongings on the premises; the company will not be liable for any potential theft, loss or damage whatsoever arising from dining at the stated address, and or use/loss of data, or profits, arising in connection with the use of the website.
These Terms and Conditions shall be governed by and construed in accordance with the laws of Scotland within the UK. Any dispute arising under these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of country.
ALLERGEN INFO DISCLAIMER
We take food allergies and dietary restrictions seriously and make every reasonable effort to accommodate specific requests. However, please be aware that all food is prepared in a small shared kitchen where allergens such as dairy, nuts, gluten, fish, crustaceans and others may be present. Despite our best efforts, we cannot guarantee the complete absence of cross-contamination. When ordering with us, you acknowledge and accept that The Compass Group will not be liable for any allergic reactions or health issues that may arise.
OUR MAILING LIST
If you are on our mailing list we will occasionally send you emails about our restaurants, new openings, special offers and news updates from Monteiths. If you want to unsubscribe from these you can do so at any time, just hit unsubscribe at the end of the email you have received from us or use the contact details below.
CONTACTING US AND MAKING A COMPLAINT
Please do contact us if you have any questions or complaints about this privacy policy or about how we handle your information.
This privacy statement covers the Monteiths Restaurant: info@monteithsrestaurant.co.uk